Our Hours We’re hard at work Monday through Friday (holidays off, because even hat makers need a break!).
Where We Ship From 16011 US-60, Verona, MO 65769, United States
The Good News About Shipping Costs We keep it simple with flat-rate shipping. Load up your cart with as many hats as your heart desires, you’ll only pay shipping once, no matter how much you order.
What It Costs
- U.S. orders: $4.99
- International orders: $12.99
When You’ll Get Your Hat Here’s how it breaks down: we need time to craft your piece, then time to get it to you.
Making Your Hat: 1-3 business days (some pieces just need a little extra love) Getting It to You:
- U.S. deliveries: 5-7 business days
- International deliveries: 10-15 business days
When Things Don’t Go as Planned We do our best to get everything out on time, but sometimes life happens. Your order might hit a snag if:
- Your address is missing details (apartment numbers are surprisingly important!)
- Mother Nature decides to throw a curveball
- International customs wants to take their time
If your hat is running late, just shoot us an email at [email protected]. We’ll dig into what’s happening and get back to you within 1-3 business days with answers.
Keeping Track Once your order leaves our workshop, you’ll get an email with tracking info so you can follow along on the journey.
Have questions about shipping? We’re always here to help at [email protected].